Roller garage door stuck
Have you found that your roller garage door has got stuck, and now you’re left wondering how you’re going to fix it? Perhaps you’ve gone to get your car out or fetch some tools and been left locked out. Fear not, here are some simple, proven fixes you can try before calling in the professionals!
First steps if your roller garage door’s stuck
However, before starting work, it’s essential to make sure you’re safe and you don’t damage your door anymore. Ensuring the space is clear and the power is off will make it easier to work on. After all, if the door starts working again, you don’t want to be in the way! Additionally, don’t try forcing the door open or closed either. This can cause internal damage to the door system and make the issues worse.
Now we’re ready to start looking for the problem!
The basics
Firstly, as an electric door, it’s important to check the basics, as it could sometimes just be a simple fix. This includes:
- Making sure the power is switched on
- Looking if the wall control panel is working
- Checking the remote’s batteries are working by replacing them with new ones
- Checking if the fuse has tripped
These may sound obvious, but sometimes, making these quick checks that you’ve disregarded could be the solution.
Is there an obstruction?
Next, it’s also essential to inspect the door for any obstruction that could be causing an issue. For example: dirt in the tracks, slats that are damaged, bent guides or tracks that prevent rolling, or broken springs. All of these can contribute to the door not being able to move and, therefore, getting stuck.
Use your external override
One way to check if the problem is your motor or an obstruction is by using the external override. This allows you to shut off the motor and manually open and close the door without electricity. If the door can be moved easily when the external override is active, this indicates a problem with the motor and not something blocking the tracks.
Lubricate your door
Is your door stiff or making a noise instead? Perhaps your door is getting stuck on occasion, but your motor is working, and there’s no unwanted debris in the tracks. This may require you to lubricate parts of the door that have become rigid. Coating the moving parts, make sure to use garage door safe lubricant! This should help free those areas and get your door operating smoothly again.
Time to call in the professionals
Tried our suggestions, but your door still won’t work, or you think there could be an issue with the motor? It’s probably best to get the professionals to have a look. Here at Roll Right, we offer a 5-year warranty, meaning you get peace of mind knowing we’re always here to help.
Roller Garage Door stuck, we can help
Need any more assistance with your roller garage door or have any questions? Drop us a message at info@rollrightltd.co.uk today!


